Cancellation Policy

Cancellation Policy

Last updated: May 23, 2026

Orders may be cancelled within a short time after purchase. Once an order has been processed for fulfillment, it can no longer be cancelled.

If you need to cancel your order, please contact us as soon as possible at help@getvirida.com.

If your order has already been processed or shipped, cancellation may not be possible. Please refer to our Refund Policy.

Subscription cancellations:

You can cancel, pause, or update your subscription at any time by logging into your account or contacting support.

Changes must be made at least 24 hours before the next billing cycle.