Refund Policy
RETURN & REFUND POLICY
Last updated: February 15, 2026
We offer a 60-Day Money-Back Guarantee on eligible products.
RETURNS
To qualify for a return:
- The item must be unopened and unused
- In its original packaging
- Requested within 60 days of delivery
Due to health and safety regulations, opened dietary supplements cannot be returned.
HOW TO REQUEST A RETURN
Email support@getvirida.com with:
- Your order number
- Reason for return
We will provide return instructions.
REFUNDS
Once the returned product is received and inspected, refunds will be processed within 5–10 business days to the original payment method.
Original shipping fees are non-refundable unless the product was defective or incorrect.
DAMAGED OR INCORRECT ITEM
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.