FAQ

What is Virida?

Virida is a wellness brand operated by Virida LLC. We offer plant-based dietary supplements through our online store at getvirida.com.

What product do you sell?

Our current product is a beetroot-based dietary supplement in capsule form, combined with selected botanical ingredients. It is intended for general wellness support.

How do I place an order?

Orders can be placed directly through our website at getvirida.com. After placing an order, you will receive an order confirmation by email.

How long does shipping take?

Orders are usually processed within 1–2 business days. Estimated U.S. delivery is typically 5–13 business days depending on location and carrier updates.

Will I receive tracking information?

Yes. Once your order has been fulfilled, you will receive tracking information by email. You can also use the “Track Your Order” link on our website.

What is your refund policy?

We offer a 60-day money-back guarantee from the delivery date. Please contact our support team at help@getvirida.com if you need help with a refund request.

How do subscriptions work?

If you purchase a subscription, it can be cancelled, paused, or updated through your customer account or by contacting our support team at help@getvirida.com.

When should I cancel or update my subscription?

Please make subscription changes at least 24 hours before your next billing cycle to avoid being charged for the next order.

How can I contact support?

You can contact our support team at help@getvirida.com. Please include your order number if your question is related to an existing order.

Are Virida products medical treatments?

No. Virida products are dietary supplements for general wellness support. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional if you have medical conditions, take medication, are pregnant, nursing, or have any concerns before using dietary supplements.